Frequently Asked Questions

How is it best to contact you?

By Phone, email or by completing the form on the contact page of this site. I will reply to any messages left on the day of receipt.

Why use you and not a larger company?

My fees will be lower than those of a larger company providing similar services, who will generally use sub-contractors. In addition, my fees are inclusive of VAT and there are no hidden expenses.

I am a qualified Chartered Surveyor with nearly 20 years experience.

Working with a small practice has the great advantage of making communication more efficient. When commissioning Arcade you will only ever be speaking to one person regarding every aspect of the job.

How long will it take?

This will always depend on current workload, but I will always endeavour to complete a job within 7 working days. In the case of Lease Plans, the turn around will be 72 hours maximum. If a job has a greater urgency I will always be prepared to discuss the situation and will be as flexible as possible.

What is your client base?

It depends on the service;

Lease Plans are generally commissioned by any parties who are involved in the sale or acquisition of a leasehold property i.e. members of the general public, Estate Agents or Solicitors.

Measured Building Surveys are more usually commissioned by Architects and/ or Developers as the first stage in the process of the building, redevelopment or refurbishment of a property. However, it will be of use to a building owner themselves to have detailed plans of their property prepared prior to engaging an architect for a proposed extension or refurbishment project. For example, if an Architect conducts his or her own survey without then passing plans onto you, as the client, and the relationship is discontinued for any reason prior to commencement of the project, an Architect subsequently commissioned will arrange for a further measured survey to be carried out, thus doubling the time and money spent on that aspect of the project. Commissioning your own Measured Building Survey will therefore save time and money, leaving you with your own electronic version of the plans for your own use and to pass onto any professionals subsequently commissioned.

What areas do you cover?

Typically I work in and around the whole of South London, Surrey and Kent, but I will always consider working in other areas. 

What services do you offer?

The principal services I provide are Land Registry compliant Lease Plans, Measured Building Surveys, Architectural Visualisations for project proposals, Topographic Surveys, as well as a general and comprehensive CAD draughting service.